Products

FAQ

  • What does the course involve?

    On-Demand Courses are distance learning, meaning you can complete the course in your own time. The courses are accompanied by videos and course notes. A certificate is issued on completion so that a record of online-C.P.D. can be kept. All the resources can be saved and downloaded for future use (apart from the videos which are embedded). Please do this during the access period, which lasts for 14 days, as once the course expires, the resources can't be accessed.

  • How long do I have to complete the course once I have signed up?

    Once enrolled users have 14 days to access the course. We enrol you starting on a day of your choice. Courses can be stopped, started and rewound during the access period as required. Courses don't need to be completed all in one sitting. Users can also go back and watch parts again during the access period.

  • How many people can do an on-demand course?

    You pay for the number of delegates wishing to access an On Demand Course. If you have 4 delegates wishing to access a course you would be in the 1-5 user bracket. All users accessing the course must pay for access.

  • May I present the videos full screen to my staff?

    You can present the videos full screen to the number of delegates you have paid for. To show the videos and share the course with delegates who have not paid for a place is expressly forbidden by ourselves and by the Online Platform hosting company.

  • How do I pay to access an on-demand course?

    Select your course and the number of users, along with their names and your preferred start date. We will then send you an invoice which should be paid within 30 days.

  • How quickly can I access an on-demand course?

    You can choose the start date for your 14-day enrollment on a course. This can be any time from the day after your order onwards. Remember, you will be invoiced once your order is confirmed, but you have 30 days to pay.

  • Copyright

    Please note that the course and materials are for use by the named users on the order only. It is expressly forbidden to share any of the videos or materials with those not registered to take the course.